Photo by: Dr. Jesús Joel Pérez

To enjoy nature we need good health

• Our medical billing group has been providing quality billing services to hundreds of clients in Puerto Rico.  Throughout many years of work our staff has cultivated a strong business relationship with payers that facilitate our work and results in timely payments for our clients.

• Our team of experts provides up to date information about requirements applicable to the Electronic Health Records as mandated by the American Recovery and Reinvestment Act ( ARRA). Our clients are kept updated about opportunities and challenges they have to manage in the current health care environment.
• Full understanding of ARRA’s Incentives in Medicare and Medicaid is essential to comply with federal  requirements and will allow access to federal funds. This information is critical for our clients to finance investment in infrastructure and implement an electronic health record system.
• Complying with “meaningful use”, e-prescribing and quality reporting are some of the value added services provided by TrackAll, Inc., to our clients.
• Through teaming agreement with other companies we provide CCHIT certified EHR softwares.

Maximize your collections and improve your cash flow through:

• Daily electronic billing
• Trained billers and coders
• No staff turnover and training
• No absenteeism and employee benefits
• Better projection of cash flow
• Pay for services on a contingent basis- no collections no service fee
• Put  your resources on patient care- we take care of your billing and collection

• Vast experience in billing and reimbursement for a broad range of providers such as hospitals, physicians, dialysis clinics, ambulance, clinical labs and x-rays facilities.
• We are a local company and our staff has extensive experience dealing with local insurance companies as well as Medicare.
• We fully understand the rules and regulations of the Puerto Rico healthcare system as well as the Medicare Advantage and the Medicare traditional system.
• Most of the time we will pay for our services – Our service fees are contingent on collections.
• Our fees are very competitive and we do not get paid until you get paid first.

• Our team of IT engineers are well versed in developing and implementing different sets of healthcare applications.
• Our approach consist of evaluating our clients’ needs, selecting and recommending an efficient and cost effective products, handling the implementation and conduct training and monitoring the process on an ongoing basis.

• ELECTRONIC HEALTH RECORDS AND IT INFRASTRUCTURE

1. At state (Regional) level- our team of experts provide services in areas such as: design, development and the implementation of a regional Health Information Exchange.
2. At clients (providers) level- our company provides ( through teaming agreements) state of the art applications meeting federal standards at a very competitive prices. Our products are CCHIT Certified.

• How your billing information is provided to us?

You can submit the data by fax, by mail ( priority) or electronically through a secure internet connection.  The frequency will depends on the volume of claims.

• How do we submit claims to the health plan?

We can transmit the claim electronically ( HIPPA compliant) or paper claim, depending on the payer’s capabilities.

• How fast is my claim paid by the health plan?

There are many factors that could influence the payment process. If it is a Medicare Advantage or a Medicare traditional claim or if it is a commercial claim.  A Medicare electronic clean claim has to be hold for 13 days by CMS. Other claims has to be paid in accordance with local prompt payments rules, usually 45 days, except claims under medical reviews or denied claims.

• How fast can you be submitting our claims to the health plans?

Usually within five days upon signing the Service Agreement.  This is also dependent upon credentialing if you are a new practice or upon contracting with payers if you do not have a contract which may take longer.